Join the country’s busiest ambulance service

Join the country’s busiest ambulance service

Off By Ed Hanna

We are one of the world’s busiest ambulance services. We have around 8,000 staff and volunteers in our Service: around 3,300 frontline crews in ambulance stations across London, 500 people in our two 999 control rooms and hundreds of support staff based in our offices across the city. We also have two 111 control centres, in Barking and Croydon.

Working for us is an experience like no other, in a city like no other. Whatever your role you’ll be helping people who need us the most.

Together, we all play a key part in making sure that we can respond to anyone needing our help 24 hours a day, 365 days a year.

We are committed to promoting equal opportunities across everything we do, in terms of employment and training, providing services and our engagement and decision making. We welcome diversity and look for self-motivated, enthusiastic people from all backgrounds who care about making a difference.

We have a variety of roles within London Ambulance Service NHS Trust that may be of interest to Ex-Military staff looking for that next step in their career.  Some examples of roles are below:

Trainee Emergency Call Handler

This is a vital role for the London Ambulance Service, receiving and taking charge of all incoming emergency calls.  You are the first point of contact for our callers and patients, some of whom will be distressed, anxious or panicking.  In addition to providing reassurance, you will also need to be able to deal with those who are verbally aggressive, abusive, highly emotional or threatening.  Using effective communication, interpersonal and persuasive skills, you will deal with all callers in a professional manner in order to obtain the required essential patient information.  This is a perfect entry level role with great career pathways within the department and Trust as a whole.

Using the Medical Priority Dispatch System (MPDS), you will obtain an initial assessment of both the patient and the scene in an efficient manner.  You will also be responsible for accurately recording essential patient information in a precise and timely manner on both the Computer Aided Dispatch (CAD) system and by completion of handwritten paperwork for both emergency and non-emergency ambulance requirements.

During training the salary is £24,228, after training the salary will be £24,938.  The role is Band 3 rising up to Band 4  on completion of 12 months service.

For further information and to apply, go to:

Trainee Emergency Ambulance Crew (Apprenticeship)

As an Emergency Ambulance Crew you will deliver emergency and urgent care to a wide range of patient groups, working as an independent practitioner alongside either an HCPC registered Paramedic or other suitably qualified member of staff in the provision of high quality effective clinical care. 

Training: As a TEAC you will complete an 18 month apprenticeship programme which includes an initial training course during the first 5 months and then 13 months on the job training (supported by course tutors) including recording experiences and collecting evidence to demonstrate growing knowledge and skills. Please be advised you cannot take any annual leave during the first 6-7 months of training. 

Training salary:  70% of the top of Band 5 for the first 6 months; £22,074. 75% of top of Band 5 from month 7 to month 18; £23,651. High Cost Allowance (HCAS) will be in addition to this. Outer London; minimum of £3,898 and Inner London; minimum of £4,608 pro rata per annum. HCAS will depend on where the training location is based.  

Driving requirements: All applicants need to have minimum 1 year driving experience, a current manual driving licence, valid in the UK, with a maximum of 3 penalty points and at least a C1 provisional licence at the time of application. A driving licence summary check will be requested from all applicants at pre-screening stage to evidence this entitlement. Please be advised that your application will be rejected if you do not hold a C1 provisional licence. 

For further information and to apply, go to:

Clinical Advisor (Nurse or Paramedic), Clinical Hub

Emergency Operations Centre – currently based at Waterloo & Bow. Remote site working may be available (Croydon, Barking & Pinner).

Band 6, plus  HCAS depending on location (HCAS currently under review for remote site working).

It’s an exciting time to join our multi-professional team of Clinical Advisors working within the ECAS (Emergency Clinical Assessment Service) in the Clinical Hub for the London Ambulance Service NHS Trust. Using your experience as a nurse or paramedic, you will be able to provide a telephone based clinical assessment and ensure our patients are signposted to the most appropriate level of care. This is a rewarding challenge affording you the opportunity to learn new skills and further utilise your clinical expertise.

For further information and to apply, go to:

View more information about London Ambulance Service and our vacancies at or contact a member of our Recruitment Team on