Field based Collections/Customer Service Agent – Dorset surrounding areas

Field based Collections/Customer Service Agent – Dorset surrounding areas

By ArvatoGlasgow

Website Arvato Financial Solutions

Field based Collections Agent – Dorset all areas


£16,009.50 p/a

+ £221 per month Car Allowance & Fuel Card

OTE £22,000-£28,000


Do you want to work with a company who has large Blue Chip organisations and  some of the UK’s leading utility companies amongst its clients?

Do you enjoy working outdoors and managing your own time?

then apply today.



The Field Team are responsible for visiting residential and commercial customers within a regional area for the purpose of debt resolution, collecting payments, securing payment arrangements, making contact visits and various other field based calls.


What you’ll do:

·         Visits to customer’s properties on a daily/weekly basis to the guidelines agreed with clients

·         Discuss accounts with customers who have fallen into arrears in their payments to our clients and negotiate repayment solutions

·         Ensure all visits are completed accurately

·         Submit all customer payments into the office in accordance with Company Procedure

·         Complete and return all warrant paperwork into office in accordance with Company procedure where appropriate

·         Achieve targets set by Field Manager and comply with quality guidelines


What we can offer you:

·         Competitive salary and opportunity to earn uncapped bonus

·         Car Allowance + Fuel card

·         25 Days annual leave plus 8 Statutory Days

·         Mobile telephone

·         Excellent on the job training and on-going core skills development.

·         Life assurance

·         Child care vouchers

·         Exclusive staff discounts and more.


What you’ll need:

·         Driving licence and own vehicle

·         The ability to negotiate, handle objections and remain calm under pressure

·         To be able to demonstrate effective planning, time management and organisational skills

·         The capability to manage your own performance and support others

·         To consistently identify the best solution to problems quick and accurately

To apply for this job please visit